Before requesting service for error FTD
Before requesting service, record the model number, code, cycle stage and visible symptoms. Complete only these safe checks: Disconnect electrical power before handling drain components.; Inspect the visible drain hose and clean the accessible air gap.; Run the disposer and confirm a new-disposal knockout plug was removed..
Safe sequence
- 1Disconnect electrical power before handling drain components.
- 2Inspect the visible drain hose and clean the accessible air gap.
- 3Run the disposer and confirm a new-disposal knockout plug was removed.
Stop and get qualified help when
- Standing water cannot be removed safely
- The drain pump requires panel removal or electrical testing