RRepairGraph
LG · Washing machine · UE

Before requesting service

The washer could not balance the load for spinning.

Diagnostic nodeUEBEFORE-SERVICE
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Use this as a diagnostic branchConfirm the exact model manual before ordering parts or opening the appliance.

Coverage: Many LG front-load and top-load washers; exact display behavior varies by model.

GUIDANCE

Before requesting service for error UE

Before requesting service, record the model number, code, cycle stage and visible symptoms. Complete only these safe checks: Pause the cycle and redistribute items evenly.; Add or remove items so the load is neither a single heavy item nor extremely small.; Check the washer feet and level the cabinet according to the installation guide..

Safe sequence

  1. 1Pause the cycle and redistribute items evenly.
  2. 2Add or remove items so the load is neither a single heavy item nor extremely small.
  3. 3Check the washer feet and level the cabinet according to the installation guide.

Stop and get qualified help when

  • The drum bangs violently even with an ordinary balanced load
  • The washer moves across the floor
  • The error returns on every normal load after leveling
Primary sourceLG USA Support — UE/Ub error ↗Verified 2026-07-17 · manufacturer