RRepairGraph
LG · Washing machine · UE

Diagnostic decision tree

The washer could not balance the load for spinning.

Diagnostic nodeUEDECISION-TREE
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Use this as a diagnostic branchConfirm the exact model manual before ordering parts or opening the appliance.

Coverage: Many LG front-load and top-load washers; exact display behavior varies by model.

GUIDANCE

Diagnostic decision tree for error UE

Confirm UE; verify LG and washing machine; compare the observed symptom; complete accessible checks in order; stop and request service if the code persists or a stop condition appears.

Safe sequence

  1. 1Pause the cycle and redistribute items evenly.
  2. 2Add or remove items so the load is neither a single heavy item nor extremely small.
  3. 3Check the washer feet and level the cabinet according to the installation guide.

Stop and get qualified help when

  • The drum bangs violently even with an ordinary balanced load
  • The washer moves across the floor
  • The error returns on every normal load after leveling
Primary sourceLG USA Support — UE/Ub error ↗Verified 2026-07-17 · manufacturer