RRepairGraph
LG · Washing machine · UE

When a technician is needed

The washer could not balance the load for spinning.

Diagnostic nodeUETECHNICIAN
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Use this as a diagnostic branchConfirm the exact model manual before ordering parts or opening the appliance.

Coverage: Many LG front-load and top-load washers; exact display behavior varies by model.

GUIDANCE

When a technician is needed for error UE

Qualified help is appropriate when The drum bangs violently even with an ordinary balanced load; The washer moves across the floor; The error returns on every normal load after leveling. Do not bypass sensors or energize an opened appliance.

Safe sequence

  1. 1Pause the cycle and redistribute items evenly.
  2. 2Add or remove items so the load is neither a single heavy item nor extremely small.
  3. 3Check the washer feet and level the cabinet according to the installation guide.

Stop and get qualified help when

  • The drum bangs violently even with an ordinary balanced load
  • The washer moves across the floor
  • The error returns on every normal load after leveling
Primary sourceLG USA Support — UE/Ub error ↗Verified 2026-07-17 · manufacturer