Diagnostic decision tree for error 4C
Confirm 4C; verify Samsung and washing machine; compare the observed symptom; complete accessible checks in order; stop and request service if the code persists or a stop condition appears.
Safe sequence
- 1Turn off power before moving the washer.
- 2Confirm the hot and cold supply valves are fully open and the hoses are not kinked.
- 3Turn off the water supply before checking user-serviceable inlet screens described in the manual.
Stop and get qualified help when
- A hose is bulging, cracked or leaking
- Water is near electrical connections
- The code persists despite normal household water flow