RRepairGraph
Samsung · Washing machine · 5C

Fill-cycle diagnosis

The washer detected a drainage problem.

Diagnostic node5CFILL-CYCLE
!
Use this as a diagnostic branchConfirm the exact model manual before ordering parts or opening the appliance.

Coverage: Samsung washers that display 5C or 5E; button behavior varies by model.

GUIDANCE

Fill-cycle diagnosis for error 5C

Fill-cycle diagnosis can help narrow the context of Samsung 5C, but this page does not claim that the named system is the failed component. Begin with the manufacturer meaning — The washer detected a drainage problem. — then complete only accessible checks: Unplug the washer before opening a pump-filter access door.; Inspect the visible drain hose for kinks and confirm correct installation.; Drain safely and clean the user-accessible filter according to the manual..

Safe sequence

  1. 1Unplug the washer before opening a pump-filter access door.
  2. 2Inspect the visible drain hose for kinks and confirm correct installation.
  3. 3Drain safely and clean the user-accessible filter according to the manual.

Stop and get qualified help when

  • Water cannot be drained safely
  • The pump area requires panel removal or the code persists
Primary sourceSamsung UK — 5E/5C washer error ↗Verified 2026-07-17 · manufacturer