Reset guidance for error 5C
A reset may clear a temporary state, but it does not repair a persistent fault. Make the appliance safe, follow the exact model manual, and repeat only the accessible checks listed here.
Safe sequence
- 1Unplug the washer before opening a pump-filter access door.
- 2Inspect the visible drain hose for kinks and confirm correct installation.
- 3Drain safely and clean the user-accessible filter according to the manual.
Stop and get qualified help when
- Water cannot be drained safely
- The pump area requires panel removal or the code persists